IDEAS & OBSERVATIONS
Keith’s writing on leadership, character, communication, and the relationships that shape our work.
WEEKLY COMMENTARY
Leadership
Is Personal
THE LATEST PERSPECTIVE
Leadership Is Forged in the Everyday
A brief encounter between a manager and a delivery driver reveals how deeply everyday leadership can affect trust, dignity, and the people learning from us.
Read Keith’s commentary →FEATURED REPORT · MARCH 2026
Building Great Teams
Trust, Talent and Shaping the Future of Communications Leadership
Insights from senior communications leaders and rising professionals on developing talent, strengthening trust, and preparing the next generation to lead.
Read the full report · PDF ↗A 13-page report from the forum co-sponsored by American Airlines and the S.I. Newhouse School of Public Communications, Syracuse University.
More Perspectives
Essays and observations on leadership, character, and the relationships that shape our work.
2024-05-18
True Honor: Learning from Absalom's Monument and the Perils of Self-Promotion
2024-05-15
Lessons in Leadership: Navigating Toxic Client Relationships with Integrity
2023-12-29
Remembering Absent Friends: Laura Clancy's Enduring Message
2023-12-26
A Day in Hakone: Picasso's Profound Lesson for Us All
2023-12-20
Cultivating Ethical Leadership: Lessons from the Frontlines of Corporate Crisis
2023-11-25
Walking the Labyrinth of Truth: Leadership, PR, and the Complex Realities
2023-11-13
From the Wilderness to the Boardroom: Unveiling Leadership Insights through Nature Tracking
2023-11-11
Leadership Unveiled: Lessons from Selflessness and Self-Absorption
2023-11-06
Navigating the Storms of Change: The Evolving Landscape of Work and Leadership in PR
2023-10-26
The 10 Qualities of Leadership: Insights from the Front Lines
2023-10-25
Navigating the Storm: How AI Unlocks Proactive Crisis Communication
2022-09-08
The Paths We Take
2021-06-07
From The Great Reset to The Great Resignation
2020-12-01
In Search of Leadership: What We Learn from Failure
2020-02-20
How a Broken Ankle Brings Deeper Healing
2019-11-15
How Leaders Touch Us in Our Life Journey
2019-10-18
We Can't Allow High-Tech to Replace High-Touch
2019-09-24
Adaptable Leaders
2019-05-30
Where Real Work is Done
2019-05-22
Broken Windows
2016-09-17
Through a Glass Lens Darkly
2016-08-21
Plank Center 2016 Fellowship for Educators
FROM THE ARCHIVE